FREQUENTLY ASKED QUESTIONS
Q: How does the process work?
A: D5D will send you 3 designs to choose from. After you have chosen the design you want, then your site will be developed. The designs you choose from are custom and are not active.
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Q: Am I responsible for the content (words) on my website or will Designs of the 5 Domains (D5D) draft the content for me?
A: Most of the clients of D5D provide their own content. However, if you would like to have your content drafted for you, D5D can have one of our copyrighters contact you.
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Q: If D5D provides me with a copyrighter for drafting my content, is there an extra cost for that?
A: Yes, if you request the assistance of a copyrighter, you will be charged for that service directly by the copyrighter. These charges are separate from what you will pay D5D.
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Q: Is there a preferred format for how I should provide my content to D5D?
A: All content should be provided to D5D electronically within an email message or as an attached document.
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Q: Will I have any choices with how my web pages or graphic art pieces will look?
A: Absolutely! D5D will first meet with you (in person or via phone) to get a feel for what you are wanting. After that meeting D5D will draft a few different choices for you. Depending on the type of work you are requesting, you might get anywhere between 2 to 4 mock up samples for you to choose from.
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Q: D5D is starting on my website and asked me to view the web pages created so far. When I am looking at my web pages, I tried to click on the links of items on my web pages and they don’t go anywhere. Why is that?
A: Your website is created in phases. The first phase will be the design of the site. This is simply laying out the site. During this phase, it is not an active website so you should not expect to have it work like a website that is up and running. Although it might look and feel like a regular website, it is only viewable by you and D5D.
After you have approved the layout of the website design, D5D will then begin to develop the site so it totally functions in all aspects (ie: links work, photos are finalized, drop down menus work, and it works without any error messages). Only upon your final approval of this development phase will your website go active or live.
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Q: How long does it take for a website to be completed? When can I start sending my clients, customers and friends to the site?
A: Much of this depends on the size of the project. D5D will give you an estimated time of completion when the contract is signed. Please note this estimated time of completion is based on you providing D5D with content, feedback and decisions in a timely manner.
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Q: How do I refresh my website? What does this mean?
A: To refresh your website use the F5 function key on your keyboard. Refreshing your website is to make sure you are viewing the current updates on your website.
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Q: How do I change the resolution of an image using Adobe Photoshop CS?
A: Click here to view how to change the resolution of a file using Photoshop CS.
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Q: How do I reduce the size of a photo? I am using Microsoft Picture Manager.
A: Reducing a photo can be a challenge, frequently I suggest using Picture Manager. Click here to view how to reduce the size of a photo.
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Q: Do you have a sample of the draft designs that you provide during a redesign of a website?
A: Yes, please check out a recent redesign for the Bread Garden Market in Iowa City. Click here to view
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Q: What if I only want the design, and have an in house-developer?
A: I have no problem designing files and providing them to be developed. See an example project, click here.
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Q: What if I want to update the site on my own? Will you show me how to?
A: Yes, I will train an employee to update their own website. I even provide an example tutorial. Click here to view examples of clients who update their own website.
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Q: Do you provide discounts?
A:
Yes non-profit, women entrepreneurs, and clients that promote the "green" message. Click here to view.
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